• Why Alorica?

Our Brand, Our Promise
It’s simple, really. We make lives better in every interaction–for our clients, customers, colleagues, and communities.

Alorica was formed in 1999, so you could call us the ultimate millennial. Headquartered in sunny Irvine, California, Alorica employs over 100,000 energetic and dedicated team members in locations across the globe, all driven by one goal: to create insanely great customer experiences.
We believe creating consistently satisfied, happy customers through every interaction is not just a goal—it’s the only acceptable outcome. It’s why we set out to deliver predictable, repeatable and sustainable performance as a partner to the world’s greatest brands every day. Whether it’s support over the phone, through email, in a chat session, on social media or video, we’ve got you covered.

We infuse everything we do with an unwavering belief in Passion, Performance and Possibilities. We hire the brightest, most spirited people — then inspire them to unleash their inner mojo. And, here’s the deal. We don’t just want good. We want the best. Individuals who don’t think outside the box, because they’re too busy obliterating the box.

And for these chosen few, we offer:

  • Opportunities for Growth – Sky’s the limit! Over 80% of our promotions are from within
  • Great Locations – With global locations and the option to work remote, our offices are virtually everywhere.
  • Community Partners – Leaving an impact matters. That’s why we invest in making our communities, and our company, better together.
  • Referral Bonuses – Because who doesn’t like a little extra dough in your back pocket.
  • Tuition Reimbursement – So you can keep your options open and your future bright.
  • And, of course, our passionate, fun-loving team

Are you ready to unleash the possibilities?

Passion
We put 110% into making lives better, even if it means doing things a little differently. We see every interaction as a chance to promote and protect your brand by relating to your customers…and we put our heart and soul into everything we do.
Performance
We’re committed to delivering real results. We launch and scale quickly and use data insights to identify opportunities for continuous improvement. The rest is history making and status quo breaking!
Possibilities
We’re excited for you to see the endless and infinite possibilities with the right partner. We’re all about breaking down barriers and imagining new ways to remove CX friction.
We’re virtually everywhere & anywhere.

100K

Employees

16

Countries

30+

Languages

250+

Clients

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