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Flexible for rotational shifts including night shift. () To provide support for on call escalations orL3 level support and doing incident and problem management. () Work on value adding activities s

Minimum total experience in ITSM space of 8-10 years is desiredExperienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design ITIL certific

Qualifications: . First class bachelors degree or higher and / or equivalent experienceWork within the constraints of the feature / user story to define the underlying design required to deliver thes