Service Quality Assurance Manager
4 Days Ago
₹ 11-17 Lacs PA Kolkata
Process audits & reporting (Internal Quality Audit- IQA)Analyzing the root cause for the problem & Initiating corrective actionSite audits (sites: Customer, Dealer, WH etc) for process & SLA com...view more
AMC Sales - Sr Engineer / Assistant Manager
4 Days Ago
₹ Not disclosed Kolkata, Delhi / NCR, Mumbai (All Areas)
1. Validating the data of CBO expiry list for retention of AMC customers and warranty conversion, Submission of proposal to customers2. Negotiating and finalizing the AMC contract, taking approval f...view more
Service Delivery - Sr. Engineer / Assistant Manager
5 Days Ago
₹ Not disclosed Ahmedabad, Jaipur, Bengaluru
1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT2 Daily review of pending complaints3 Escalating the complaints to SDH/AM whe...view more
Area Service Manager
7 Days Ago
₹ Not disclosed Ahmedabad, Delhi / NCR, Mumbai (All Areas)
Role & responsibilities Will be handling the team of 3-4 members & Service Centres/Call load Regular review of open complaints and ensure response time and its closure as per SLAs Achieve Revenue ...view more
