Service desk lead L1
Few Hours Ago
₹ Not disclosed Hyderabad
Conduct shift planning to meet the service requirements of the client as per SLAs agreed Lead in the development of good customer service practices across the service desk...view more
Manager - workforce management - L2
Few Hours Ago
₹ Not disclosed Hyderabad
We are looking for a skilled professional with 8-10 years of experience to join our team as a Manager - Workforce Management in Wipro Limited,located in the IT Services & Consulting industry. Experie...view more
Production Agent L1
Few Hours Ago
₹ Not disclosed Hyderabad
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs . Do . Support process by...view more
Delivery Assurance Manager L3
Few Hours Ago
₹ Not disclosed Hyderabad
Coordination with the customer & internal stakeholders to understand the requirement & vet the contract terms accordingly ....view more
Production Agent L1
Few Hours Ago
₹ Not disclosed Hyderabad
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs . Do . Support process by...view more
Mid Level Manager (Mlm) L2
Few Hours Ago
₹ Not disclosed Hyderabad
Provide information required and resolve any invoicing issues raised by the client The purpose of this role is to increase revenue,maximize process efficiency & cost-effectiveness,and ensure excellent...view more
First Line Manager (Flm) L1
Few Hours Ago
₹ Not disclosed Hyderabad
Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes . Prepare a...view more
Sme L2
Few Hours Ago
₹ Not disclosed Hyderabad
The purpose of this role to deliver great customer service / experience by effectively acknowledging,tracking,and prioritizing all client cases as per the regulatory guidelines,and ensuring resolution...view more
First Line Manager (Flm) L2
Today
₹ Not disclosed Hyderabad
Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes . Prepare a...view more
Service Delivery Manager- GIS (Immediate joiner)
Today
₹ Not disclosed Hyderabad
Role & responsibilities Management of daily activities of a team size of 200+ analysts • Engages in Customer Escalations • Ensures achievement of all system, team and individual Customer Servic...view more
Walk-In Wipro Hiring For Voice & Chat Support
1 Day Ago
₹ 2-3.5 Lacs PA Hyderabad
Shifts: Rotational Education: Any Graduate/ Post GraduateExperience: 1-3 YearsPrior experience in customer service (Voice,Semi Voice,Blended) is mandatoryInternational customer calling experience will...view more