Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processesPrepare and ...view more
Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare and...view more
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily o...view more
Keep track and maintain a master view of the multiple reports,mapped to multiple stakeholders along with their frequency to ensure no report misses timeline or a stakeholder Provide information requir...view more