Careers at Freshworks

At Freshworks, we pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We believe that customers are the foundation of a successful business and we want to enable every team to deliver moments of wow to them.

We are constantly on the lookout for smart people who are passionate about building great products, designing great experiences, building scalable platforms, and making customers happy. If this describes you, feel free to take a look at our openings below and apply!

The Freshworks Culture

What we believe in and what we stand for

Happy work environment

The work we do doesn’t just pay the bills; it makes us happy. We choose career paths that play to our strengths and work together to make the office a collaborative, diverse environment.

Play as one team

We put Freshworks first, over the team and individual, and take efforts to build genuine relationships with our colleagues. Disagreements are welcome as they help us uncover our blind spots and learn from different perspectives.

Take ownership

Our projects are ours to own; success or failure, we own what we do and take responsibility for our actions. When frustrations arise, we flip the switch and focus on solving the problem instead.

Practice craftsmanship

We strive to be world-class in everything we do. That’s why we sweat the details till we ship stuff we’re proud to put our name on.

Take smart risks

We pursue ideas that help us find newer, better and faster ways to work. Some of these ideas might fail and that’s OK. We learn from the failures and move on

Act with urgency

We’re focused on making quick decisions and executing fast. “How can this be done sooner?” is the mantra which we live by.

Speak up

We express our views in a open, proactive and respectful manner. There’s no room for silent disagreements here. We encourage healthy discussions and debates, and prefer to over-communicate rather than stay silent.

Be a customer champion

We’re always working to deliver great experiences to our customers. To this end, we make it a point to connect with them, understand their requirements and challenges, and do what’s right for the customer and the company.

Jobs

Senior Software Engineer

4 - 7 Years8,00,000 - 17,00,000 P.A.Chennai
Job Description: - Experience with large-scale systems; - Experience with open-source…
Posted 1 month ago

Trusted by over 150,000 businesses around the world

 

Here’s what our customers have been saying about us

“Fresh and simple. That is what we are looking for in today’s world where simplicity is overlooked and not found in other tools. We are not used to working with companies like this – young, ambitious, and energetic. It feels nice.”

Lauren Nunnally
Lauren NunnallyDirector of Support Swinerton Builders

“We like Freshdesk because it is a highly adaptable solution with a lot of metrics that allows us to track and follow up on our customers and agents efficiently.”

Christophe Tomborski
Christophe TomborskiBack Office Manager Bridgestone

“The ease of use and modern UI are why we’re increasing efforts towards the spectrum of using Freshservice across teams.”

Karthikeyan Rammohan
Karthikeyan RammohanSenior Manager People Operations Flipkart

“One of my favorite things about Freshdesk is that it just works – you don’t have to be trained in using the software. Everything is very intuitive.”

Douglas Anderson
Douglas AndersonClassroom Technology Manager Lesley University

“We recommend Freshdesk because it’s great and their team is determined to make it work for their customer’s needs.”

Matthijs Lok
Matthijs LokMarketing Manager Online Pearson
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