About Us

Glassbeam was born in 2009 with a clear mission of “helping product companies make sense of complex machine data collected from connected devices”. Those were the early days of machine data analytics. Internet of Things (IoT) was not yet a mainstream trend by any stretch of imagination. However, Glassbeam founding team came from a rich background of working in leading storage networking companies such as NetApp and Brocade that were pioneers in uncovering the hidden potential in call home and phone home log data. The team had the fundamental belief that any high technology machine, system, or device, whether located in a data center or outside, such as storage, servers, MRI, CT Scan, CNC machines, industrial robots, etc will increasingly be connected to their manufacturer home base. These complex logs, if parsed and analyzed the right way, would have immense business and operational value for support, services, engineering, sales and marketing groups in these organizations.

And thus Glassbeam was born with that premise – to create a generic cloud based platform that could ingest, parse, structure and analyze this complex machine data and provide cross functional application use cases for end users within the ever-expanding ecosystem of a product manufacturer.

So Why the Name Glassbeam?
Glassbeam mission was to uncover hidden truth through a laser focus analysis on complex machine data. The founding team trolled through hundreds of names in 2009 and key was to find a name that not only embodied these “good” analytical qualities – clarity, focus, strength, transparency – but above all, the name had to be simple to explain and remember when conveyed to customers, partners, employees, and investors. And thus Glassbeam was born!

Our Core Values
To stay true to our mission, the entire Glassbeam team has a fundamental belief in three core values that we all strive to achieve each day in our day to day work:

• Tenacity: We are a tenacious bunch of people. We never give up. We believe in setting aggressive goals and then we exercise three qualities to ensure we stay true to our path: patience, persistence, and perseverance. One needs patience since someone rightly remarked “overnight success takes a decade in making”. Being persistent is a function of time – one needs to doggedly keep going at the goal post, not take a “no” for an answer, with practical limits and rational mind of course. And perseverance is a function of facing adversity, the highs and lows that come in the journey of achieving grand success for the long term.
• Integrity: We are honest people. We are honest to ourselves and to people around us. Being honest helps us become practical on what we can or cannot achieve. Being honest also leads to greater accountability. It also helps us become more aware, more alert and more compassionate to each other. It is surprisingly refreshing to see how honesty many times trumps politics and keeps everyone accountable to their personal and shared team goals.
• Customer Passion: We are totally customer centric and passionate about driving success through customer engagements. Customers always come first. They give us the true meaning to the euphuism “reading the tea leaves”. Customers tell us where to go next. We definitely have bright ideas of our own. But we put customer inputs right front and center to ensure we are not wayward in our own thinking and future plans.