MSI Services is a subsidiary of MS International (Inc.), which started its operations in 2006, in Bangalore, India. MSI Services manages distribution centers, client servicing, IT support, and shared services (based on SLA’s) for branches of the parent company. The team also handles order-related processing, status and delivery scheduling. MSI Services’ BPO units, with their round-the-clock service, help in the upkeep of satisfaction-levels of MSI’s business partners, as well as customers.
MS International (Inc.) is one of the leading distributors of premium surfaces– used in flooring, countertop, wall tiles, and hardscaping; in North America. The company annually imports over 46,000 containers of granite, quartz, slate, marble, travertine, sandstone, limestone, quartzite, and onyx, among other premium surfaces, from 36 countries. The company manages 26 distribution centers across the United States, and Canada, with an inventory of over 125 million square feet. MSI also has purchasing offices in India, China, Brazil, and Turkey.