The role is responsible for the performance of the product and the KPI s related to the product in Hybrid Network Services in Cloud Interconnect and SDCI domain. The incumbent will work closely with m...view more
Responsible for monitoring the daily proactive/reactive incident.Responsible for the fault isolation & Resolution.Timely resolution of daily reported incident.Coordination with filed support/RBS team...view more
Extensive experience in delivering customer support in dynamic,24x7environments,ensuring rapid issue resolution and uninterrupted service availability...view more