Jobs

₹ Not disclosed Hyderabad

Working knowledge in Real Time monitoring in Call Center environment (SL, Volume Offered/Incoming/Handled vs. STF/Commit, Outsourcing %, age and size of email backlogs, missed contacts, calls in queue...view more

₹ 2-5.5 Lacs PA Hyderabad

Identify irregularities that affect SL and candidate experience,notify the vendor partners and advise them on the required mitigation actions,such as moving flex capacity or minimizing agent non-produ...view more

₹ 3-6.5 Lacs PA Hyderabad

Working knowledge in Real Time monitoring in Call Center environment (SL, Volume Offered/Incoming/Handled vs. STF/Commit, Outsourcing %, age and size of email backlogs, missed contacts, calls in queue...view more

₹ 2-4 Lacs PA Hyderabad, Chennai, Bengaluru

The off days change based on business requirement) Working Knowledge of MS Office products such as Word and Excel Excellent communication and data presentation skills Fluent written and spoken English...view more