Jobs

₹ 2-5.5 Lacs PA Hyderabad

Identify irregularities that affect SL and candidate experience,notify the vendor partners and advise them on the required mitigation actions,such as moving flex capacity or minimizing agent non-produ...view more

₹ 3-6.5 Lacs PA Hyderabad

Working knowledge in Real Time monitoring in Call Center environment (SL, Volume Offered/Incoming/Handled vs. STF/Commit, Outsourcing %, age and size of email backlogs, missed contacts, calls in queue...view more