Technology Services

Xchanging solutions are deployed internationally to support customers’ back-office operations. Developing and supporting products for the range of customers and markets in which Xchanging operates requires accurate technical knowledge and expertise. That is what makes Xchanging clearly stand out from the rest. It is a company built on the energy, talent and potential that each employee brings to the organization. In addition, Xchanging believes in developing the potential of each employee through focussed training programmes on and off the job.

Specialized IT Services

A large pool of software professionals enables Xchanging to offer expertise in technologies such as:

Microsoft Technologies
Java Technologies
Oracle Technologies
Databases – DB2, Oracle, SQL Server
UNIX Administration
Yantra
Pega
OTM

Through the above, the IT services available to our customers include:

Handling complete software lifecycles
Project Management
Planning
Monitoring and control
Business and functional analysis
Business Specifications
Functional Specifications
Application Design
Application Architecture Design
Technical Specifications
Application Build
Programming & Unit Testing
Testing
System Testing
Performance Testing
Scalability Testing
Security Testing
Issue Analysis & Resolution
Application Support
Problem Resolution
User Support
Help Desk
Documentation
User Documentation
Release Documentation
Technical Documentation

Processes and Methodologies

Well defined development processes and methodologies to deliver quality applications
Work progresses on ‘end to end’ Application Development and Support processes to manage the hand offs between teams and across management boundaries in different physical locations around the world
ISO 9001:2000 Quality Management System
CMMI L5 compliance processes
Elaborate Metrics system
Improvement councils – Technology, Defect prevention, Metrics
Prince-2 Project Management methodology

Technology Products

GENIUS – integrated and complete insurance solution for general lines (P&C)
Brokasure – comprehensive solution for wholesale broking organisations
IRIS – international insurance and reinsurance solution
ELGAR – international reinsurance recovery and credit control solution
Tracker – for workflow management
People portal for supporting self-service HR capabilities
Sourcing portal for procurement services
A series of point solutions for securities processing

The technologies worked on include – C#, .NET, Java, SAP, Oracle, VB, AS 400, RPG / ILE, Synon, ASP and SQL.

Technology Services is adept at utilizing its resources and excellent delivery capabilities to provide IT solutions that help customers compete more effectively. Its unique IT capabilities and rigorous software development life cycle help in defining winning strategies and easily and systematically implementing them. With its distinctive blend of people, processes, culture and IT capabilities, Technology Services provides best of breed solutions to Xchanging and its customers, giving them the competitive edge they need in their market place.