Reputation for excellence

Backed by Elico Ltd., with an enviable reputation of six decades of pioneering achievements, stability and business excellence as a technology leader in laboratory Analytical Instruments, Elico Healthcare Services is providing back office healthcare processing support for its business partners, and fine tuning the medical billing workflow and processes for over ten years.

Elico has great customer references and a fine team of both management and billing experts who constantly strive to deliver strategic value for our clients, in addition to significant time and cost reductions. We process over one million claims per year, offering our clients savings of up to 30%. Our clients profit from our high degree of accuracy, Turn Around times and reduced denials of over 85%. Net collection rates have gone up significantly by over 95%.

We believe in collaborative, long-term business relationships that evolve and grow stronger over time. Our clients have grown with us since inception and are scaling up their operations every year. Some have entered into multi-year contracts which reflect their trust in our quality and reliable performance and offer potential savings that significantly increase their profitability by over 15%.

Healthcare services: Customer-centered solutions

Elico offers back-office support services and cater to the requirements of Hospitals and Physician Groups, Billing Companies, Credentialing and Contracting Agencies with services that cover Transaction processing, Accounts Receivable Management and Analytical Services.

The quality advantage

Elico offers reliability and consistent quality through its ISO 9001:2000 certified and HIPAA compliant processes. We are building on the sound framework of ISO to further improve quality. We are initiating Six Sigma methodology to “Define – Measure – Analyze – Improve – Control” processes and performance with the goal of refining and improving existing parameters and increasing customer satisfaction by significantly reducing defects or errors.

Our Vision
To be a premier Healthcare Service Partner and the Employer of choice.

The vision of EHS is to be become a world class service partner in providing end-to-end Revenue Cycle Management Services in the form of Medical Coding, Medical Billing, Accounts Receivable and its related services for Hospitals, Hospital-based and Physician-based Practices and Groups, Facilities and Surgical Centres, Senior Living, Accountable Care Organizations (ACOs)/ Medical Homes/ Integrated Delivery Networks (IDNs), School Districts, Regional Extension Centres, Independent Living, Assisted Living, Skilled Nursing, Local Municipalities, and Management Services Organizations.

Our Mission

EHS aims to provide value-based association combined with service and support to suit customer requirements.

Our mission is supported by four pillars – guiding principles that are foundational to our success and future growth. They provide overall direction for the company and the tools necessary to rise to any challenge.

1. Our mission would be achieved through
2. Harness our hard-earned domain knowledge over two decades and experience to drive wealth creation, competitiveness and sustainable stakeholder value
3. Nurture the skills and creativity of our employees to continuously innovate, improve and deliver world-class services.
4. Efficiency with focus on execution enables us to drive productivity, leaving no stone unturned in identifying where we can make improvements and deliver value. We address the challenges of a changing market quickly and never compromise on quality.
5. Customer Focus in delivering superior service and value to partners across the globe and develop enduring relationships with global organizations.